Verifiable Credentials and Their Use Cases

Phillip Shoemaker
January 29, 2025

Table of Contents

As our world continues to digitize, the importance of secure, efficient, and privacy-respecting ways to verify identities and credentials has never been greater. In the past, individuals relied on physical documents and centralized systems to prove their identity or qualifications. However, these methods are increasingly vulnerable to fraud and inefficiencies.

This is where verifiable credentials (VCs) come in. VCs are cryptographically secure, tamper-evident digital credentials that allow users to prove their identity or qualifications without disclosing unnecessary personal details. Unlike traditional methods, verifiable credentials provide a faster, more reliable way of authenticating claims—whether it’s confirming your education, verifying your identity for financial services, or proving the authenticity of a product in the supply chain.

In this article, we’ll explore how verifiable credentials are being used across various sectors, offering benefits such as enhanced security, improved privacy, and streamlined processes. From healthcare to finance, education to supply chains, VCs are revolutionizing how industries manage and verify essential data.

Verifiable Credentials Use Cases

We will explore how verifiable credentials can be used in the following use cases:

  • Digital Identity Management and Verification
  • Education
  • Healthcare
  • Finance
  • Retail
  • Professional Credentials
  • Supply Chain

1. Digital Identity Management and Verification

Verifiable credentials (VCs) offer a secure and convenient way to manage and verify digital identities. By utilizing blockchain technology and cryptographic methods, individuals can establish and prove their identity in a way that is more reliable and privacy-conscious compared to traditional methods.

For example, a user can prove their age or identity online without sharing unnecessary personal details. Whether it’s accessing an age-restricted website or verifying identity for financial services, verifiable credentials ensure the process is both quick and secure.

Key Benefits:

  • Privacy Control: Users maintain control over which aspects of their identity are shared.
  • Efficiency: Digital identity verifications are faster and easier than traditional methods, eliminating the need for physical ID checks.
  • Security: The cryptographic nature of VCs makes them tamper-proof, reducing identity theft risks.

2. Education 

In the education sector, verifiable credentials are transforming how academic qualifications are issued and verified. For instance, universities are adopting VCs to issue diplomas, certificates, and transcripts. These digital credentials can be easily verified by employers or other institutions, eliminating the need for manual checks or contacting the issuing institution.

For example, universities like Stanford and MIT are already issuing diplomas as verifiable credentials. When a graduate applies for a job, they can share their digital diploma directly with potential employers. The employer can then verify it instantly without having to rely on paper documents or contacting the school directly. This not only speeds up the hiring process but also ensures that academic qualifications can’t be easily faked or altered.

Benefits for Education:

  • Instant Verification: Employers can verify degrees and qualifications in seconds.
  • Increased Security: Credentials are cryptographically signed, ensuring authenticity.
  • Privacy: Graduates can share only the relevant information (like their degree) without exposing additional personal data.

3. Healthcare

Healthcare has long struggled with securely sharing sensitive patient data between providers while ensuring privacy. Verifiable credentials are solving this challenge by allowing patients to own their medical records, manage their data, and share it on their own terms.

For example, a patient could store their vaccination records as verifiable credentials in a digital wallet. When traveling, they can easily share proof of their COVID-19 vaccination status with airline authorities, reducing the need for paper records and improving accuracy.

Benefits for Healthcare:

  • Control: Patients can control their medical records and share them only with authorized parties.
  • Privacy: Medical information is kept secure and private, with only the necessary details being shared.
  • Fraud Prevention: Medical credentials and certifications can be verified directly by healthcare providers, eliminating the risk of fraudulent claims.

4. Finance

In the financial sector, verifiable credentials are revolutionizing how financial institutions perform Know Your Customer (KYC) checks. Traditionally, banks and other financial institutions required customers to submit physical documents, such as a passport or utility bill, to verify their identity. With VCs, this process is simplified.

For instance, a customer applying for a loan could present a verifiable credential that proves their identity, credit score, and financial standing, all without having to share personal documents. This could be done in real-time, making the process much faster and more secure.

Key Benefits:

  • Reduced Fraud: VCs help prevent identity theft and other forms of financial fraud.
  • Streamlined Onboarding: Customers can complete KYC processes quickly, without the need to visit a branch or submit paper documents.
  • Privacy: Customers can share only the necessary information, protecting their sensitive data.

5. Retail

In the retail industry, verifiable credentials are improving product authenticity and transparency. By using VCs, retailers can verify the quality and origin of products, ensuring that customers receive exactly what they are paying for.

For instance, in luxury retail, a high-end watch manufacturer can issue verifiable credentials to prove the authenticity of their products, from the materials used to the craftsmanship behind them. When a customer purchases the product, they can easily verify its authenticity by scanning the digital credential linked to the product.

Key Benefits for Retail:

  • Accurate Customer Identity Verification: Retailers can authenticate customer identities for secure transactions, especially in high-value purchases.
  • Enhanced Product Authenticity: VCs allow customers to verify the origin and quality of products, combating counterfeiting and ensuring trust.
  • Secure Age Verification: For age-restricted items like alcohol or tobacco, VCs allow for quick, secure verification without sharing excess personal information.

6. Professional Credentials 

Verifiable credentials are transforming the management and verification of professional credentials. Platforms like LinkedIn can use VCs to authenticate professional qualifications, ensuring that employers can trust the qualifications presented by job candidates.

For example, a digital badge or certification issued by a professional association can be stored in a candidate’s digital wallet. When applying for jobs, the candidate can share the verifiable credential with potential employers, who can instantly verify its authenticity without needing to contact the issuing organization.

Key Benefits for Professional Credentials:

  • Secure Management: VCs ensure that professional licenses, certifications, and qualifications are securely issued and verified.
  • Fraud Prevention: VCs help reduce the risk of fraudulent claims, as employers can instantly verify the validity of professional credentials.
  • Support for Remote Work: VCs enable companies to easily verify qualifications for remote workers, making it easier to manage distributed teams.

7. Supply Chain

The supply chain industry is another area benefiting from  verifiable credentials (VCs). For example, when goods are transported by cargo trucks, there is often a need to verify their authenticity and compliance with specific standards, such as origin, quality, or safety regulations. By using verifiable credentials, companies can ensure that the products being transported are verified at every stage of the supply chain.

Let’s say a cargo shipment is carrying high-value electronics or perishable goods, and each truckload has a verifiable credential attached to it. This credential can include key details such as the product’s origin, compliance with safety standards, and even information about the shipment’s journey. These credentials are tamper-evident and securely tied to the shipment, ensuring that no unauthorized changes occur during transport.

At each checkpoint—whether it’s at the warehouse, loading dock, or customs inspection—verifiable credentials can be used to confirm that the goods are as described. By the time the products arrive at their final destination, retailers or end consumers can trust that what they are receiving is authentic, of the correct quality, and compliant with regulations.

Benefits for Supply Chain:

  • Authenticity: VCs ensure that the product’s origin and quality can be verified at each stage of the supply chain, from transport to storage to retail.
  • Transparency: Consumers and businesses can track the product’s journey, ensuring its authenticity and reducing the risk of counterfeiting.
  • Efficiency: By eliminating paper certifications and manual checks, VCs streamline the verification process, reducing delays and minimizing the risk of human error.

Conclusion

In conclusion, the future of verifiable credentials (VCs) is incredibly promising, with the potential to transform industries in ways we’re just beginning to understand. What makes Verifiable Credentials stand out is their focus on security and privacy, especially in a world where credential theft is on the rise and managing physical credentials has proven inefficient. By providing a secure and seamless method for verification, VCs eliminate much of the risk and complexity associated with traditional credential management. As more industries adopt VCs, we can expect even greater advancements in how we authenticate information, empowering individuals while enhancing trust and efficiency in our digital interactions.

Identity.com

In the 21st century, verifying a user’s identity and the authenticity of their credentials has become increasingly urgent and crucial. Building on the decentralized ecosystem framework, verifiable credentials are revolutionizing existing structures and offering new solutions. It’s exciting to see Identity.com playing a role in shaping this desired future. Also, we are a member of the World Wide Web Consortium (W3C), the standards body for the World Wide Web.

The work of Identity.com as a future-oriented company is helping many businesses by giving their customers a hassle-free identity verification process. Identity.com is an open-source ecosystem providing access to on-chain and secure identity verification. Our solutions improve the user experience and reduce onboarding friction through reusable and interoperable gateway passes. Please refer to our FAQs page for more information about Identity.com and how we can help you with identity verification and general KYC processes.

Join the Identity Community

Download our App